Shipping Policy
We offer worldwide shipping from the United States. Most orders ship within 1 business day and standard and expedited shipping options are available at checkout. Orders placed after 12PM PST will ship next day. Shipping is calculated based on business days, not weekends. For example, if an order is placed on Thursday after the shipping cutoff or on Friday with overnight delivery selected as the shipping option, the order will not be delivered until Monday.
If your order is urgent, please reach out to us at hello@ehsequine.com We will do our best to get your package to you ASAP!
All international duties and taxes are at the responsibility of the buyer.
Return Policy
All return requests must be received within 7 days of receipt of the product. Returns are not accepted for any modified product. Returns are not accepted for any accessories.
In order to be eligible for a return, the product MUST be in the same condition that you received it, unworn and unused AND in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@ehsequine.com
If the return request is accepted, the product must be received within two weeks of the return request approval. Return shipping is the responsibility of the buyer.
Once the product is returned and inspected and adheres to the return policy, a refund will be processed. Shipping costs are not refundable. There is a 20% restocking fee on all returned product.
You can always contact us for any return questions at hello@ehsequine.com